Tag: publication

August 4, 2021

A Story from 10 Years Ago

The first literary magazine I ever read submissions for was The Fiddlehead. Based out of the University of New Brunswick, it’s the oldest Canadian literary magazine in circulation. It’s a well respected mixture of poetry, fiction and reviews. I enjoyed reading through the slush pile, looking for gems and passing them on to a more senior editor when I found them. The magazine had a practice of sending feedback to everyone who submits, so when I decided that a submission wasn’t going to move forward, I wrote a little note to the author on a slip of paper. (Those were the days when we sent our writing to magazines via snail mail.)

I’ve had a couple of poems published in The Fiddlehead. I’ve also had some rejection letters from them for both poetry and fiction. This summer, I got another acceptance for a story I’ve been trying to place for 10 years.

In my creative writing Master’s program, I wrote a weird story about a middle-aged banker who goes on a cybersex chatroom. It’s set very obviously in the early 2010s, with allusions to politics of the time. There’s sexy talk about math. There are secret identities. I thought at first that “A Limit to Growth” might grow into a novel, but it reached a natural stopping point at short story length, with an ambiguous ending.

I knew that I’d written a good story. But for the next decade, I failed to place it. It wasn’t even one of those stories that got encouraging feedback: “This was good work but not for us” or “We encourage you to submit something else.” It got crickets.

The novel I wrote for my thesis, around the same time, had a similar result. More people liked it, but no one was looking for a bisexual coming-of-age story about a musical prodigy, with alternating timelines and a slower pace. “We only have a limited number of spots in our publishing program…”

Submitting your writing means getting rejected. Jane Yolen, legendary author from my childhood, tweets about her rejections all the time. You just have to keep baiting your hook until somebody bites.

I didn’t give up on “A Limit to Growth,” and I’m excited to see it find a home in The Fiddlehead’s 2021 summer fiction issue. I left my novel in a metaphorical drawer for a while, then resubmitted it to some new publishers this year and am delighted that it, too, has found a home. Chasing Harmony will be published by Read Furiously in 2022.

So, those are my stories from 10 years ago. It took time, persistence, and changes in the marketplace for them to reach an audience, but I knew that there was something good in both of them. I believed in them, so I kept trying. Next time I write something I like, I’ll remember how long it took to place these pieces and keep at it. If you’ve written something you believe in, I encourage you to do the same. Better late than never!

July 7, 2021

Support Emerging Writers (and Me) in the Clarion West Write-a-Thon

How is July going for you? Mine is quite busy. Things are opening up more locally and my book projects are moving forward. My short story collection Dream Signs now has a release date – September 16th! I can’t wait to see it as a real book out in the world. One of the stories in the book, “A Limit to Growth,” is included in The Fiddlehead’s Summer Fiction issue (available for order here). It’s about math, art, and a jaded fortysomething woman who goes on a cybersex chat site.

I’m participating in Clarion West’s Write-a-Thon this month. If you aren’t familiar with the name, Clarion West is a speculative fiction writer’s organization that runs a six-week yearly workshop and offers other forms of writing education and support. Their mandate is to “support emerging and underrepresented voices by providing writers with world-class instruction to empower their creations of wild and amazing worlds.” I attended some of their online offerings during lockdown and enjoyed them very much. Several of my favorite writers teach there, have studied there, or both. In short, they’re doing fantastic work.

The Write-a-Thon is two things: an inspiring community for writers and a fundraiser for Clarion West. Anyone can sign up to participate and get access to talks from writers, a Slack channel to chat about your craft, and more. The Write-a-Thon runs until the end of July and you can sign up here to participate.

My goals for the Write-a-Thon this month are to write two new pieces, send out three submissions, and set up two events for the launch of Dream Signs this fall. If you’d like to support Clarion West’s work with emerging writers, or cheer on my writing goals by tossing a coin to your Witcher, you can do so on my Write-a-Thon profile here: Sponsor a writer.

And if you’d like a sneak peek at my story “A Limit to Growth”, read on:

When I was ten, I resolved to marry the first man who didn’t laugh at me for carrying math books around the beach. I’d explain to him about factors, how beautiful it is to look inside a larger number and see what groupings make it up, what small parts combined to make it breathe. I’d tell him there are patterns everywhere—in tree branches, in sand dunes, in the veins of our bodies—and math is one way to access their secrets. The power of numbers could course through us with the rhythm of the incoming sea, and we would know infinity. Until then, I’d keep this love to myself, nestled close like a tiny animal.

It’s been three decades now, and the math outlasts the men every time. After Alan, John and Dan, I gave up on love and tried the sleeping-around thing. I’ve watched man after man melt to sweat in the evening, and my memories of them are ephemeral. There are only so many you can wake up beside without confusing their names, only so many off-centre attempts at pleasuring you can endure with a straight face, only so many times you can consent to faking it and only so many times you can be accused of faking it when you absolutely aren’t and only so many times you can tolerate a stranger calling you Sweetie before you’re looking more forward to a cup of mulled cider at your place than another encounter.

March 3, 2021

Excerpt from my Forthcoming Novelette “The Cliffman”

I’m delighted to announce the publication of my novelette “The Cliffman” in Hard for Hope to Flourish, a Midnight Bites collection of three chilling novellas from Crone Girls Press. The e-book comes out on March 11 and you can pre-order it now. If you like dark fairy tales, supernatural beings, and complicated sibling relationships, “The Cliffman” has got you covered. The other two stories involve a man hearing voices and a disappearance in a marsh. “Literary tales of quiet horror,” as the blurb says.

Below is an excerpt from “The Cliffman.” Enjoy!

The Cliffman

He stood as children raced across the lap of the sand, as half-grown feet tore up marram grass which tore them in turn, as dusk gave way to moon and brambles on the periphery to raspberries, wax-leaved tufts to cranberries. He stood as tourists in visors shed tears over sand-spilled ice cream, as lovers tussled in cliff-caves or took to their vans, as the ozone layer thinned almost imperceptibly, as crabs tracked. It wasn’t often he could do anything but see.

* * *

See: two girl-slivers, wind-haired, seated on driftwood. A mother grown as a full moon, instructing: this thick viscous seaweed is kelp, this edible kind dulse. Tides are caused by the moon, and erosion happens as rocks wear away under sea. These are cliff swallows and this, running in the sand with its funny stilt legs, the rare endangered piping plover.

The mother was a teacher during the school year, and every summer day she taught her own girls. The father wavered between office days and sofa chair nights, never quite there, which made the older girl feel smaller. His driftwood books cluttered the table—covers with complicated spaceships, pearly moon-cities, knights in tall helmets.

* * *

“It would be nice if you’d interact with your own children,” the mother said.

“And what type of interaction do you expect? Everything has to be a lesson with you.”

“At least I spend time with them.”

Dishes clattered in the sink. The girls said nothing.

Here on the map was North America where they lived, here Africa, Australia, and this big lump on the bottom Antarctica, too cold for people. Here the first page of a bedtime story—sound it out.

A half page in, their mother fixed things: “Night, not kuh-night. The k is silent.” The younger sister squirmed away from her storybook. The older, unnoticed, shrank into the pillow.

Add up the change in the change jar. Take these toys and divide them between mother and sisters (not father who was never in the games even when home from work, and that was expected, accepted). The older sister loved these number games best, and took to playing store with the younger and counting out change. Numbers were regular, soothing as the tides. She took to counting by twos or fives or humming multiplication tables to carry her to sleep.

The younger sister collected feathers which she kept in a jar in her room, arranging them until they were almost perfect. She was a talker, so she made friends with most kids she ran into. Sometimes she made enemies, which was interesting, too, because she and her allies would make war against them with sticky beached jellyfish and handfuls of wet sand.

The older sister wondered how it could be so easy for the younger to just walk up and join the rush and noise. The kids bickered like her parents, their games as fleeting as the family’s yearly moves from house to summer cottage to house, trailing clumsy suitcases. When they asked her to make war, she ran into a cliff cave and watched crumbs of sandstone crumble from the top. She was happiest on her own, listening to seashells and looking carefully for patterns in the rock, cradling the notebook in which she kept track of inventory for her Someday Store. The tourists who flocked to the beach would buy everything.

On the day the two sisters were walking hand in hand and a voice boomed at them from out of the cliff, naturally it was the younger who answered.

“You think you know everything about this beach, don’t you?” That was the voice, presumably some man they couldn’t see. Full-throated. Presumptuous. Unremarkable enough.

The younger sister was indignant. “Of course we don’t! But I think we know a lot.”

The voice responded with a rumble that could have been a menace or a laugh. The older sister thought she felt the sand quaver beneath her feet. Being the more practical of the pair, she asked, in spite of her uneasiness: “Who are you anyway, and where are you?”

“Look above you,” the voice said.

The girls’ small heads poked up. There atop the rocks a figure stood. His skin was the red of island sandstone, and it was hard to tell if the earth-colored folds around him were clothing or some draping extension of his body. His face was rough, like the mock faces one sometimes finds worn into rocks, and he stood larger than a human man by half. He was still, dignified in the manner of stone and ocean. The sisters found him half-formed, masklike, hideous. How to speak to a person that was not a person but a walking mass of clay?

If you enjoyed this excerpt, you can order your copy of Hard for Hope to Flourish here.

December 4, 2019

2019 in Review

It’s nice, at the end of the year, to look back on the last 12 months and celebrate accomplishments big and small. Time passes so quickly that it’s easy to wonder where the year went. Taking time to reflect on the last year helps to remember and appreciate that the time went to good use. Here are my highlights from 2019. What are yours?

2019 publications round-up

This was a big poetry year for me.

Hashtag Queer: LGBTQ+ Creative Anthology, Volume 3 published my sequence of “Tacit poems”. Qommunicate Publishing has been a great supporter of my work, including the more experimental pieces.

Haiku Journal published my rain haiku in issue 63. (You can read individual issues of the journal online here, and there is a lovely print version as well.)

Lift Every Voice is a lovely new anthology that published my poem “You, the shadow you cast”.

My personal essay “Learning to Paint” was also published by Heart and Humanity in February.

I have three more publications forthcoming as well. Among them, Qommunicate’s Geek Out! II anthology will be publishing my poem/script hybrid geeking out about performance and semiotics, and House of Zolo’s first journal of speculative literature will include one of my poems when it’s released in January.

New job

I had a wonderful time working at RUSI, but moved on at the end of the year to the role of Development Editor at ICE Publishing. I’m excited to be working on books and taking a bigger-picture position.

Enneagram corporate training

Last spring, I was invited to my old city, Edinburgh, to do an Enneagram-based corporate training for Turnitin. This company makes a program I used in my old university teaching job! The leadership team purchased copies of my book, The Modern Enneagram, for all the attendees. They were a delightful, engaged group, and it was fun to spend time in Edinburgh again (despite the rainy weather). It was my first time leading a corporate training where I traveled out of town.

Work-life balance

With a new job and new financial opportunities, I’ve been able to say no to work that hasn’t been a good fit. I’ve moved into a new flat that’s nicer than my previous one. I’ve taken some time to travel and am appreciating the value that’s placed on holidays in the UK. I’m grateful to see improvements in work-life balance after a 2018 that involved a lot of “hustling”.

What was your 2019 like? What big and small things do you appreciate about the past year?

December 3, 2018

Celebrating My Wins of 2018

Some of my publications in 2018

It’s hard to believe that 2018 is almost over. Hopefully the year has had bright spots for you as it has for me. Following the publication of The Modern Enneagram in 2017, this has been a fruitful year of career building in writing and editing. I’m celebrating these wins as we honor the year that’s coming to a close and move towards the next.

Freelance editing

When I moved to Edinburgh from San Francisco in May 2017, I left my long-held part-time job as a writing tutor/instructor at an art college and moved into full-time self-employment. Initially, I offered writing coaching and set up an Enneagram workshop as well as seeking out editing projects. Beginning in 2018, my money-making direction clarified itself. While continuing to copy edit nonfiction, I had opportunities for developmental editing on fiction projects and began working with a new publisher on manuscript evaluations. It’s been richly rewarding to dive into story structure, hone my constructively critical eye, and give input in a way that’s appreciated.

Anthology (and other) publications

While in Edinburgh, I participated in two lovely local writers’ groups and continued submitting my work. In addition to having articles and short pieces published, my work was accepted for four anthologies! It’s been exciting to have them arrive in the mail throughout the year and to discover gems from writers I wasn’t previously familiar with.

Here’s a round-up of my publications this year:

–Hashtag Queer, Vol. 2 Anthology: Mira (short story)

–Queer Around the World Anthology: Four Walks in Montreal (creative nonfiction)

–Spoon Knife 3: Incursions Anthology: The New World (science fiction short story)

-Shut Up and Write Anthology: How a Volunteer Grandma Helped Me Find My Voice (personal essay)

-Page and Spine: Quicksilver (short story)

-Write Naked: What One Freelancer Did With a Month Off (guest post)

-School of Shine: Setting Intentions for the New Year; What I Left Behind; Land, Love, and My People (personal essays)

-ELearning Industry: 6 eLearning Trends to Watch for in 2018 (research article)

A few of my pieces were also chosen to be reprinted:

–The Quilliad: Beast (poem)

-IEA Nine Points: Thoughts on the 2018 IEA Conference and Community (originally a blog post)

-Go Conscious: How Each Enneagram Type Can Build Healthy Habits (originally a blog post coauthored with Kacie Berghoef)

Enneagram conference presentations

While words are the most natural source of steady work for me, I love the depth and impact of the Enneagram. In 2018 I traveled to Amsterdam to give the mini-workshop, “Writing Your Enneagram Journey,” that participants enjoyed at summer 2017’s IEA Global Conference. I was also approached by my friend Chloe Keric-Eli, a Montreal Enneagram teacher, to submit a joint proposal for 2018’s IEA. As immigrants between multiple countries and cultures, our shared experiences led to the idea of presenting on “Where Culture Meets Type.” Participants at both conferences dove fully into the exercises, bringing insights about their personal and cultural stories that were illuminating for many in the room.

A day job (and a move!)

Freelancing as an editor as my primary occupation provided wonderful opportunities to gain new skills, but it also highlighted additional things I wanted to learn. I realized that the most effective way to learn many of these would be to find an in-house role. Further, I hadn’t moved all the way to the UK to sit in my flat during working hours rather than engaging fully with the culture. Working with my primarily North American client base just wasn’t quite the same. I applied to day jobs in the editing field and was offered one in London working for RUSI, London’s venerable defence and security think tank. I moved in July, leaving a beautiful work-from-home space and gaining colleagues, increased confidence in my work, and skills ranging from project management methods to document design. When I’m not at my day job, I continue to work as a freelance editor on select projects. I’ve gotten quicker with my work, and more assured in making editorial choices. I’m committed and growing. I look forward to seeing where this career path takes me.

A novel draft completed

I have manuscripts sitting in my Dropbox folders that never made it to the book deal stage, and know from experience that finishing the first draft of a novel is a different beast from finalizing it and from hitting a chord that resonates with the reading public. I am, however, proud of the draft I completed this year. It’s a fantasy adventure story – the kind of thing I read for fun; the kind of thing I wrote as a youngster and teenager, and even then neglected to submit anywhere in favor of more “serious” stuff. I’ve been learning in the last few years that being fascinating does not make a thing less real. I put a lot of feelings about immigration and identity into this novel about magic. I got to invent a world with cities in caves and clouds, and I loved spending time there. I got to write “the end.”

What are your wins this year?

October 3, 2018

5 Questions to Ask Before Hiring an Editor

You’ve invested time, effort, and skill in a writing project that matters to you. You’ve taken your idea from inspiration to a complete draft, with all the hours that it’s entailed. Congratulations! Not everyone has the tenacity and productive habits to finish a project. It’s truly something to be proud of. As happy as you are to have completed something, though, you know that it can be better. Maybe the structure, phrasing, and grammar would benefit from an external eye. With this in mind, you’re wondering if a professional edit would be a good investment.

Here are five things to consider before getting in touch with an editor.

1. Is your work as good as you can make it on your own?

First drafts are usually messy. This is where writers work out their ideas on the page; subsequent drafts are where they iron out the kinks. If you’ve only written one draft, it’s useful to take some time away from the page, and then come back to it with your own editorial eye. Look for any problems and try your hand at fixing them, a process which may, in some cases, take several drafts. Beta readers and critique groups are also valuable sources for feedback as you self-edit. If you take the time to edit your own work as best you can, you’ll know that it’s as strong as you can make it. If you then seek input from an editor, they’ll be providing insights that you couldn’t think of for yourself.

2. What type of editing are you looking for?

If you’ve taken the self-editing process as far as you can, an editor can be an excellent investment. Not all editing is identical, however. The key is to start the process with a good sense of what type of input you’re looking for. If you’re interested in having high-level input on your manuscript, dealing with topics such as structure and logic, look for a developmental edit. A manuscript assessment (usually an in-depth report rather than a full edit) is a good choice if you primarily want an opinion on whether your work is publishable at this point and what will get it to that stage. Line editing and copy editing focus on refining your manuscript’s language. If spelling and grammar are difficult for you, or if you want to prepare your manuscript for self-publishing, you might be interested in a proofread. Proofreading isn’t editing, per se, although it’s a similar service. It’s all about catching errors rather than changing content, so it’s a good investment to consider if you’re just looking for that final polish.

3. What’s your timeline?

Some editors have faster turnarounds than others, depending on their schedules. Make sure to negotiate timelines up front. You don’t want the editing to be a rush job on either end. Editors may also need you to be available for back-and-forth input. Make sure that you have the time to commit to the process.

4. What are the editor’s qualifications?

As you do your research on available editors, look into the experience they bring to the table. Some editorial services may come cheap, but how qualified are the editors? While a lack of qualifications doesn’t necessarily equate with a lack of ability – some excellent editors are just starting out – there is an element of risk involved. I’ve had clients approach me because they were disappointed with previous editorial or proofreading services, and they ended up paying two professionals where they could have hired one. Look for editorial experience, client lists, testimonials, and other signs that the people you’re researching have a track record of good work.

5. Do you require additional services?

If you’re looking to self-publish after editing, you may want further professional help to make your manuscript into a book. Most editors aren’t graphic designers, cover artists, or publicists. However, they might know and be able to recommend people who offer these services. There are also companies that offer package services, with editing, design, and publishing assistance. As always, be sure to research, look for experience and quality, and seek a personal fit.

Getting a manuscript from draft stage to its final form takes lots of careful handling. You don’t have to do it alone. The internet is full of experienced editors whose skills can help your work shine!

February 1, 2018

Writing and Publication: A Nonlinear Path

In 2016, I’d given up on getting a publishing deal.

I’d been writing for most of my life. As a teenager, I’d self-published two poetry books (in the day before digital publishing, when self-publishing meant going to Kwik Kopy to get paper books printed) as fundraisers for charity. I went on to study Creative Writing in graduate school and complete a novel as my thesis. I had poetry, short story, and children’s book manuscripts ready to send out, a track record of literary publication, and old projects sitting in my Dropbox. I was bound and determined to have a career.

So the submissions and query letters went out, and the rejections came rolling in. The next five years brought two close calls: after many no’s, one publisher accepted my children’s book, only to have the line of books they’d accepted it for fold. A new small press was interested in my short stories, but the press ended up not getting off the ground. I tried to freelance and occasionally shopped around old pieces, but my heart was no longer in it. I dreamed often about having a great idea for a novel, but my real-life attempts never made it past chapter 1. The energy had drained from my writing attempts, and I worked in abortive fits and starts. Was my lifelong dream of writing books a false hope? Despite my love of stories and the positive feedback I’d received in my early life about my way with words, I wondered, not for the first time, if I’d been cut out for this at all.

Meanwhile, I focused on studying and then teaching the Enneagram personality system. My co-teacher Kacie and I decided to create a little ebook about personality types at work as a freebie connected to our mailing list. I brought out my editing and design skills to shape bits of our previous writing into a coherent whole, and added Decoding Personality in the Workplace to my email signature. I also continued to edit books on a freelance basis, and one day, one of these publishers asked: “We’re looking for an Enneagram book, and I see you’ve written one. Would you be interested in doing one for us?” And in 2017, Kacie and I got to hold The Modern Enneagram, the published book I’d given up on, in our hands.

There’s more than one path to being published, and the journey can be long and hard. Here are some strategies to weather its ups and downs.

1. Be persistent.

Rejection is a fact of publishing. A quick Google search will yield lists of rejection letters, hilarious in hindsight, for best-selling novels, and Stephen King collected enough of the suckers to hang them on his wall. From my experience on the other side of the acquisitions desk, I can attest that a lot of good writing, for reasons related to fit, space, and chance, just doesn’t make the cut. Those same pieces might find a perfect home elsewhere. Keep submitting, and if the editor takes the time to give constructive feedback, read it carefully. Sometimes they just don’t get your story, but at other times they’ve identified flaws that will improve your writing if corrected.

Also, while many publishers and publications simply don’t respond to submissions they choose not to publish, if the venue doesn’t specify this, don’t be afraid to follow up if you haven’t heard back. Last summer, I sent a fantasy story to an online magazine and heard nothing in response. I assumed they just didn’t like my story, then discovered that another submitter had received a prompt reply. My follow-up email led to the publication of “Count Three Stones,” and a piece I’d loved writing finally found a home.

2. Be open to different doorways in.

If one approach isn’t working, consider another. I just heard a great story from a Scottish literary agent about a writer of paranormal police procedurals. Despite the quality of his work, he was repeatedly turned down by traditional publishers because there was “no market” for his books. This agent encouraged him to self-publish, and the popularity of his unconventional mysteries proved the publishers wrong.

If you’re committed to getting your work out there, be open to trying different avenues for publication (including self-publishing), different genres, and new approaches. Experiment and see where it lands you.

3. Take breaks when needed.

If you feel exhausted and disheartened from the submission-rejection cycle, sometimes the best thing to do is to take a break from the whole game. Step away from your favorite manuscript. Let go of the projects you’re invested in if they’ve been driving you crazy. Later, you can return to them with fresh eyes, able to revise when needed, take a new submission approach, or start something new and exciting. Remember that “not now” doesn’t mean “not ever.” Publication is a non-linear process, so be open for its cycles of ebb and flow, and expect the unexpected!

January 2, 2018

Ayurveda and the Enneagram: From Research to Publication

In 2014, Kacie Berghoef and I were learning about Ayurveda as a personal health practice, and we decided to present on this topic at two Enneagram conferences. Attendees at our first presentation were intrigued by our proposal that there might be connections between Enneagram type and Ayurvedic dosha, or psycho-physical constitution, and they invariably asked one thing: “Has there been any research on this?” There hadn’t, so for our next presentation, we did some.

Drawing on an Ayurvedic dosha assessment from a book we owned, we created an eight-question quiz that addressed psychological and physiological aspects of constitution. The aim was for it to be fun and not too overwhelming. We used SurveyMonkey, put the quiz online, and e-mailed each responder with a description and recipes tailored to their Ayurvedic dosha. We included preliminary results and quiz-taking in our next talk, to participants’ delight.

Over the next several months, we worked on this exploratory pilot study and a statistician, James Farnham, helped us analyze the results. Our survey had 232 usable responses, with some of them tied between two doshas. Suspecting there might be a difference between them, we looked at overall type-dosha correlations as well as each Enneagram type’s correlations with the psychological aspects of dosha.

I’ve had a lot of questions about our Ayurvedic research over the years, and I’m gratified to share with you that it has finally found a home. This month, the Conscious Living Center has published our complete study on their website. You can read the full write-up of our process and results here.

Why did we embark on this journey in the first place? Here’s what our research article has to say:

“Maintaining a regular, structured practice that fosters mindfulness is helpful for using the Enneagram’s insights effectively. A good practice builds up the capacity to observe oneself, in order to see one’s automatic type habits at play and choose to engage differently. Ayurveda is one such practice that draws on the body center’s intelligence.”

If you’re interested in the intersection of these two systems, check our article out and see what correlations our surveys came up with. While the results are preliminary rather than scientifically rigorous, my takeaway from this process is that systems of learning can intersect in revealing and beautiful ways.

March 1, 2017

Book Excerpt: Solving Problems at Work

Co-written with Kacie Berghoef

Our new book, The Modern Enneagram, just got published. It’s an introduction to the system and its practical applications, with a storytelling style and modern updates. We’re pleased to share an excerpt about ways to use the Enneagram for workplace problem solving with you.

* * * * *

The Enneagram is a popular way for businesses to help their teams understand each other and improve their performance and communication. It’s a useful tool for mediating disputes and resolving interpersonal conflicts on the job.

After learning about the nine types, Julia, an Enneagram Type Seven, started applying her new knowledge to her job of managing a team of graphic designers at a branding firm. She had her colleagues take an Enneagram type assessment, and they now have a common language to talk about each other’s personalities and viewpoints.

Let’s take a look at a scenario where the Enneagram helped solve a problem involving a diverse group of people in Julia’s workplace.

Bob is a repeat client of the firm where Julia works. He has contracted with the company to rebrand his business, including a new logo and marketing strategy. Exacting and critical, he has many specifications for the project. Having worked with Bob before, Julia believes him to be a Type One.

Kevin, a Type Four, is the designer in charge of visual branding for Bob’s company. He completed a logo and portfolio of visual material for the rebranding project, but Bob is dissatisfied with Kevin’s colorful, free-form designs. He wants the whole portfolio redesigned, and he has many specific changes that he would like Kevin to make. Being a One, he has high expectations and desires a brand identity that gets all the details right. He tells Julia that he wants the new portfolio within a set timeline, and says that if it isn’t up to his standards, he will not work with the company in the future. As a Seven, Julia wants to keep interactions optimistic—and she does not want to lose a valuable client. She assures Bob that Kevin will give him what he wants.

Kevin, however, says the timeline is unrealistic. It’s just too tight for him to redesign all the material required. Julia does not have a background in graphic design, and her knowledge of the field comes from working with designers rather than from firsthand experience. She doesn’t understand why a redesign can’t be done quickly.

Kevin explains that Bob’s expected timeline will not result in the powerful visual brand identity his company desires. At best, it will result in some slapdash materials that don’t reflect the quality the branding firm is known for. As a Four, Kevin takes the creative process seriously and values producing well-developed and eye-catching work. Kevin needs more time to come up with new concepts that will fit Bob’s precise specifications and still stand out in the market.

Lakesha, who heads the marketing department, is also advocating quick turnaround. She needs to have the visual branding finished in order for her department to complete the marketing strategy for Bob’s company and have it ready for an upcoming launch party. As a Three on the Enneagram, she wants the branding firm to put their best foot forward, and she sees satisfying the client as part of that.

Julia feels caught between Kevin’s request for more time, and Bob and Lakesha’s requests for more speed. She expresses her frustration to Lakesha—who has more design knowledge than Julia—and they decide to problem solve together. When she hears about the level of changes that Bob wants Kevin to make to the visual branding portfolio, Lakesha agrees that the timeline is unrealistic. Julia is resistant at first. After all, managing interactions with designers is her job, and she wants to make the customer happy. When Lakesha suggests negotiating a compromise with Bob, Julia realizes that she has some workable ideas (and strategies to deliver them) that will please both Bob and Kevin.

Julia contacts Bob and tells him that she respects the integrity of his vision for his company (a strong value for Bob as a One), and her branding firm is committed to representing this vision in the world. She uses her Type Seven strength of positivity to emphasize the advantages of Kevin’s design, and explains that, in order to get the new portfolio completed in time, Bob will need to compromise on some of the changes he wants. She speaks to the effort Kevin is putting in and the high standards of the firm’s design process. Bob is still grumpy, but Julia’s upbeat manner and understanding of his values assuage him somewhat. He is willing to compromise on certain aspects of the redesign, though not on the timeline.

Julia and Lakesha talk to Kevin together about the compromises Bob is willing to make. Kevin is relieved that, with a less intensive redesign, the timeline is closer to being workable. Lakesha proposes a structured plan for completing the project on time, and Julia expresses full confidence in his work. With Julia motivating him, Kevin is able to complete the redesigned logo and portfolio, and Lakesha’s team moves ahead with the marketing strategy.

Ultimately, Bob feels that his company’s rebrand is in good hands because Julia used honesty and integrity when dealing with him. Kevin feels like his creative process has been respected. Lakesha is happy to have achieved her client’s goal of a successful launch, and kept the firm’s good standing in Bob’s eyes. Julia is relieved that everyone involved with the redesign conflict is satisfied and on good terms. Thanks to the Enneagram, their needs and viewpoints have all been heard. They can move on to the next project harmoniously, without any lingering tension.

* * * * *

The Modern Enneagram is available in paperback and Kindle from Amazon.com at http://amzn.to/2jIWXtR and from Amazon.ca at https://is.gd/qZt89f.